> For the complete documentation index, see [llms.txt](https://ajuda.pdvlegal.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ajuda.pdvlegal.com.br/modulo-fiscal/migrate-invoicy/cancelamento-de-notas-no-invoicy.md).

# Cancelamento de notas no Invoicy

{% hint style="danger" %}

#### Antes de cancelar

* **Acesso ao Invoicy**: Login e senha válidos (consulte **Retaguarda Cloud > Fiscal** se necessário).
* **Nota autorizada**: Só é possível cancelar notas com status **Autorizada**.
* **Prazo máximo**: 30 minutos após a emissão (varia por estado – confirme com o contador).
  {% endhint %}

### Cancelar uma nota no Invoicy

{% stepper %}
{% step %}

### Acesse o Invoicy

* Entre em [https://app.invoicy.com.br](https://app.invoicy.com.br/) com seu login e senha.
  {% endstep %}

{% step %}

### Localize a nota

* Na lista de notas, encontre a nota que deseja cancelar (use filtros por data ou número).
  {% endstep %}

{% step %}

### Inicie o cancelamento

* Clique no **último botão à direita** (na mesma linha da nota).

<figure><img src="/files/eBQzqBmPhaM7X7fIYJFJ" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Informe a justificativa

* Na janela aberta, insira uma **justificativa** (ex: "Erro no CPF do cliente").
* Clique em **Realizar Cancelamento**.
  {% endstep %}

{% step %}

### Aguarde a confirmação

* O sistema exibirá uma mensagem de sucesso.
* Feche a janela clicando no **X**.

<figure><img src="/files/kzLHuxSAsiD8NY1jS9Z0" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

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