> For the complete documentation index, see [llms.txt](https://ajuda.pdvlegal.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ajuda.pdvlegal.com.br/pdv/mudanca-de-licenciamento/remover-licenca-manutencao-de-terminal.md).

# Remover licença (Manutenção de terminal)

Processo para desvincular uma licença de um terminal PDV, permitindo reutilizá-lo em outra operação ou estabelecimento.

{% hint style="warning" %}
**Atenção:**

* Este processo removerá a licença, a pasta **TAB** (configurações) e a pasta **Raiz** (dados locais).
* **Dados locais serão perdidos** (faça backup antes).
  {% endhint %}

{% hint style="danger" %}
**Pré-requisitos:**

* **Acesso ao módulo OEM:** Permissão para gerenciar licenças.
* **Internet estável:** Necessária para validação.
  {% endhint %}

***

Para realizar o processo de remoção de licença:

**1 - No Módulo OEM:**

* Acesse *Central > Manutenção Terminal*.
* Selecione a operação:
  * **Remover Licença** (seleciona automaticamente *Apagar Pasta TAB* e *Apagar Pasta Raíz*).
* Insira o **MAC/TAG** do terminal (12 dígitos) > Clique em **Validar**.

<figure><img src="https://1320237751-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLaIVEmahy7qwD0rmQzED%2Fuploads%2FbYevEn8PsfTazGTBsxv1%2Fremover_licenca1.png?alt=media&amp;token=44b3abc9-6776-4eeb-b5f9-3409bfc6eaa9" alt=""><figcaption></figcaption></figure>

* Anote o **TOKEN** gerado (válido por tempo limitado).

<figure><img src="https://1320237751-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLaIVEmahy7qwD0rmQzED%2Fuploads%2FMY3LDQQSJUfldMKf9mKb%2Fremover_licenca2.png?alt=media&amp;token=d119550b-cab2-447f-b22a-53171b405032" alt=""><figcaption></figcaption></figure>

**2 - No PDV:**

* Acesse o menu do PDV Legal > Clique nos **três pontos** > **Manutenção**.

<figure><img src="https://1320237751-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLaIVEmahy7qwD0rmQzED%2Fuploads%2FpTxA0McYeaDmozcvlGhZ%2Fremover_licenca3.png?alt=media&amp;token=3bf0f426-11fd-482b-98df-bce387feb8be" alt=""><figcaption></figcaption></figure>

* Insira o **TOKEN** gerado no OEM > Clique em **CONTINUAR**.

<figure><img src="https://1320237751-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLaIVEmahy7qwD0rmQzED%2Fuploads%2FRQaWV2Yni0lJPopOQlkZ%2Fremover_licenca4.png?alt=media&amp;token=19bc7f79-7dba-463a-81ae-f07b9e1fb577" alt=""><figcaption></figcaption></figure>

* Aguarde o processo:
  * O PDV reiniciará e entrará no modo de **novo licenciamento**.

***

### Dicas rápidas

{% hint style="success" %}

* **Backup obrigatório:** Faça backup dos dados (*PDV > Configurar > Backup*) antes de remover a licença.
* **Verifique o MAC/TAG:** Anote-o antes de iniciar o processo.
* **Novo licenciamento:** Após a remoção, o terminal estará pronto para receber uma nova licença.
  {% endhint %}


---

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